Understanding Federal Employment from the Inside
Our psychotherapy and counselling work with Canadian federal government employees is informed by extensive experience. Our therapy work is highly relevant to federal workers who are members of the PSHCP.
Deep Therapeutic Treatment, Practical Professional Support
We offer a deep understanding of how to treat your symptoms and root causes why your symptoms developed for lasting change.
We provide a confidential place for disclosures that cannot be made elsewhere. We protect long-term health, support workplace functioning, process government procedures that cannot be changed, and maintain documentation if disability leave becomes necessary.
We have worked extensively with federal government employees, including contracted, full-time, part-time, and casual federal workers.
We have worked with common presenting concerns such as anxiety, depression, life transitions, grief, attempts to find purpose and a calling, and interpersonal difficulties with supervisors and employees.
We have successfully reduced symptoms of anxiety, depression, grief, burnout and post-traumatic stress and more, to help create more efficient, happy, content workers.
We differentiate our mental health practice by treating the root causes of these symptoms and addressing the context in which they began.
For example, compulsive gambling can start when someone has suffered the loss of a family member. Our work in this case would involve grief work.
Institutional Conditions Become Psychological Symptoms
Additionally, a significant amount of our therapy work with Canadian federal government workers has involved addressing complicated office politics.
We consistently create safe spaces where clients can disclose personal and professional stressors that they report they cannot discuss with family, friends, or colleagues with the depth or breadth they need, allowing them to prioritize themselves and address the gravity of these stressors.
Clients often report feeling guilt or shame when discussing their stressors with their support network because people who come to therapy are often main caregivers within their network.
Bureaucracy, Restricted Agency, Office Politics
We find that our remote therapy services benefit Canadian federal workers because their roles can be frustrating in multiple ways.
A persistent theme in these client concerns is that the Canadian government can be slow, constricted, dated, or backwards.
Federal workers have reported that certain procedures simply do not make sense and that creating movement and change can be difficult, this impacts their health, immune system.
We have repeatedly seen this affect our clients’ health, as they are highly caring, invested individuals who wish to do the right thing.
Compartmentalization, Fear of Professional Consequences
We have found our client's report compartmentalization is common among coping for those who work for the Canadian federal government.
As in large corporations, you may feel disempowered or afraid to advocate for change, or worried about saying or doing the wrong thing for fear of job loss or stigmatization within your small work cohort.
Inhibited Agency, Identity Division, and the Split Between Professional and Private Identity
As a result, you may feel that you cannot truly be yourself at work.
Some clients have reported feeling as though they are living two lives, while others have reported feeling dread about going to work.
These are issues we have successfully resolved or processed with clients, and we have helped our clients cope with them when they cannot make active change.
Health Effects
Many clients have also benefitted from advocating for their preventative healthcare to protect their long-term health. In our therapy work, we name and examine these stressors and ensure that we are doing whatever is possible to advocate for change.
Clients have also reported feeling relieved to have an allied health professional document their journey in a confidential space. We also share these results with your primary health care family doctor if consent is given. Family physicians usually appreciate this inclusive information to maximize their care with the short time they have with you.
Difficulty/Disability Documentation
If anything arises in the future and if our clients need to take short-term or long-term disability leave immediately, their experiences are well documented.
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Canada Online Therapy is privileged to work with clients holding Canada Life Public Service Health Care Plans.
We have an extensive history of working with employees who are strained by bureaucracy, limited power, workplace conformity, office politics, and the fear of saying or doing the wrong thing in workplace environments.
We have expertise in connecting these conditions directly to mental health, therapeutic outcomes, preventative care, workplace functioning, and proper therapy session documentation.
We genuinely love bringing our extensive clinical experience to our work with this population. We are knowledgeable and protective towards our clients. We offer clinically substantial services, and are personally and professionally invested in you. Most clients report they are able to reach their professional and personal goals due to our work in therapy.
We offer an authoritative, distinctive Canadian offering an intimate, remote therapy service.
We offer therapy services unmistakably grounded in a solid decade of real work with federal employees.
Please reach out.
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Canada Life offers psychotherapy coverage under the Public Service Health Care Plan (PSHCP). The Public Service Health Care Plan is administered by Canada Life. Under the PSHCP, counselling, psychotherapy, and mental health services are covered at 80%.
The PSHCP allows a maximum of $5,000 per family member in eligible expenses per calendar year for mental health services. This allows for approximately 25 sessions per family member for psychotherapy and counselling services.
Usually, a doctor's prescription is not required to access Public Service Health Care Plan (PSHCP) benefits.
Canada Online Therapy offers an eligible and approved therapy provider, allowing you to easily access your Public Service Health Care Plan (PSHCP) mental health services from a regulated and licensed clinical mental health professional.
To check whether your plan covers our therapist, please refer to our licence and registration card below and ask Canada Life whether our therapist is recognized under your specific coverage by calling the PSHCP Member Contact Centre at 1-855-415-4414.
We provide children's therapy, adult therapy, marriage and couples counselling, family therapy, and group therapy under the Public Service Health Care Plan (PSHCP).
We are insured to practise across Canada.
Lee offers therapy services 12 a.m.–11:59 p.m., 7 days a week; however, she reserves the right to close off days for existing clients and opens her days according to her energy levels.
When you book farther out, we are able to protect your time and close off the day for you.
She creates huge buffers around your time and closes off days for you so you are prioritized in your care.
Lee Park, RCT 25-002, MACP, BPsych Hons
Owner, Canada Online Therapy
www.canadaonlinetherapy.com
[email protected]
canadaonlinetherapy.janeapp.com
Call/text: (514) 746 4673
Fax: (800) 808 6629
Download the PDF
The Public Service Health Care Plan (PSHCP) is a health insurance plan for federal public service employees, retirees, veterans, and their dependents. It is designed to cover eligible medical expenses and products that provincial or territorial health plans do not.
The PSHCP reimburses a majority of costs, typically around 80% for a wide variety of medical services.
Core coverage generally includes:
Prescription drugs
Vision care (eyeglasses and contact lenses)
Medical practitioners such as psychotherapists and RCTs
Medical devices and equipmentHospital provisions (covers costs in excess of standard ward charges)
Emergency travel medical coverage (up to $1 million for out-of-province or out-of-country emergencies)
Eligibility and Cost Sharing
Active Employees: The Government of Canada pays the full cost of Extended Health Care and Base Hospital coverage.
Employees only pay a monthly premium if they choose higher levels of hospital coverage.
Pensioners: Retirees and veterans share the cost of the plan with the employer, and monthly premiums apply.
Plan Administrator: The PSHCP is sponsored by the Treasury Board of Canada and is administered on a day-to-day basis by Canada Life.
For complete plan details, contribution rates, and to submit or track claims, you can visit the official Public Service Health Care Plan website or sign in to your member portal via Canada Life PSHCP.
Canada Online Therapy is an approved provider for therapy sessions for children, teens, adults, couples therapy for PSHCP holders.
Please note we are not insurance experts. This information is general, plans can differ according to holders.
Lee Park, RCT 25-002, MACP, BPsych Hons
Owner, Canada Online Therapy
canadaonlinetherapy.janeapp.com
Call/text: (514) 746 4673
Fax: (800) 808 6629
You can find Lee Park under Canada Life, Find a Provider under "Psychotherapist" "Dartmouth"
Canada Life Public Service Health Care Plan Therapy Sessions
Online PSHCP Therapy Covered by Insurance
www.canadaonlinetherapy.com